The CIO’s challenge: Maximising ROI from next-generation digital technologies. 

Now that the dust has settled after the COVID-19 crisis, South African CIOs continue to face the imperative to accelerate digital transformation. Companies across the board have upped their investment in technology, with a survey of 100 South African CIOs from ITWeb revealing that 40% of respondents indicated that they have increased their IT spending since the pandemic hit.

More than a third (36%) of local CIOs said their budget increase is above inflation, 38% said that it’s in line with inflation and 10% said it was down. Eight in ten reported that they expected their budgets to keep rising in 2023. CIOs in the survey said that they plan to focus their budgets on digital transformation, security, process automation, customer experience, cloud and skills.

But given the difficult market conditions South African enterprises face characterised by low economic growth, relentless load shedding and rising costs—it is imperative for companies to optimise ICT costs with every tool at their disposal. Technology expense management solutions including cloud and mobile expense management—are key to unlocking digital value. These tools enable you to evaluate your technology costs and get actionable data insights that allow you to reduce spending, improve the performance of your ICT estate and simplify operations. As the offerings from your telecoms and cloud providers become more complex—along with your hybrid working and hybrid cloud deployments—these solutions give you visibility, automation and control.

Download our latest eBook to find out more about the benefits of implementing a telecoms expense management system.