For years, tech experts, economists and business leaders have engaged in a growing debate about how automation will affect the workplace. The “tech-pessimists” worry about how automation will affect the job market. While the “tech-optimists” highlight the productivity gains a business can realise by automating repetitive, manual tasks, Improving employee performance in the process.
Whether you’re for or against it, few can deny how valuable automation is for businesses looking to optimise their time. But it isn’t only about working faster, it’s also about working smarter. According to James Caan, a chairman at a start-up financing company, all too often he sees business owners forgetting about the value of time. Most of us would be shocked if at the end of every day, we were to receive a proper breakdown of how we spent our time. By eliminating tedious, time-consuming tasks, you’re freeing up your staff’s time to focus on more important things.
As businesses eye out digital transformation and look to use innovative resources to outdo their competitors, automation is truly one of their greatest assets. This is especially true when looking at business telecoms, which have become extremely complex as companies have to deal with data, remote work, bring-your-own-device (BYOD) policies and so much more.
CIO recently asked why some organisations manage to handle their remote telecom expenses with maximum efficiency while others consistently overspend? The answer – automation, or a lack thereof.
Let’s assume you have 10 remote employees. You’ve implemented a BYOD policy and now need to keep track of the calls made, messages sent and data consumed by all of these 10 individuals. You also have to be mindful of the fact that because they’re using their personal devices, personal and business expenses need to be differentiated and the correct amount of money paid. Sifting through these accounts and totalling spend manually is unnecessarily time consuming, considering the technology that is available today. Manual processes are also highly frustrating and susceptible to human error. Now imagine you’re a big enterprise and you have do this same process for a mobile team of 100 or 500 employees or more. The process becomes too large to handle within reasonable time constraints.
Which is exactly where CIO’s assertions about automation come in. With a cloud-based mobile expense management solution in place, you can handle mobile expenses with ease, Improving employee performance as a result.
Here are our three top benefits of embracing cloud-based mobile expense management:
Process claims via a mobile device: Often, employees fail to correctly log their personal and business mobile expenses through traditional, manual methods because the process of doing so is such a hassle. But when mobile cost management is done in the cloud, these workers can tag calls immediately via their mobile device. Users can also load business contacts on to these digital expense management platforms so that any calls to these numbers are automatically logged accordingly.
Save time for your mobile management team: Improving employee performance is all about making processes more efficient. With automated cloud-based mobile expense management, your mobile monitoring teams no longer have to sift through monthly mobile bills in order to track expenses and charge the correct cost centres. These workflow automation tools save a huge amount of time and, in doing so, drastically reduce the turnaround time for staff and external customers.
Improved accuracy: Let’s face it – everyone makes mistakes. And when doing things manually, the likelihood of an error increases. Because every action is performed in exactly the same way, there is a lower chance of an error occurring. This means higher quality and more reliable results.
OneView, our cloud-based telecoms expense and lifecycle management platform, has the functionality to manage your entire telecoms environment – from fixed line and wireless to mobile and data. OneView makes mobile expense management easy. Keen to find out how? Contact us here and we’ll get back to you with more information.