With every organisation facing the need to balance the need to innovate and accelerate digital transformation against pressurised budgets, telecom expense management (TEM) and FinOps disciplines matter more than ever. Here are some reasons companies can benefit from an independent TEM partner to help guide them on this journey:
Domain expertise: Today’s complex ICT environment demands a deep understanding of the latest trends, technologies, practices and products on the market. A company with a specialisation in telecom and cloud expense management will have a team of knowledgeable experts on hand to help you optimise the costs and performance of your environment. Such a partner will be on the cutting edge of the latest developments in the discipline. It can help you navigate the complexities of telecom billing and procurement effectively.
Independent advice: While many cloud providers and telecoms companies offer cost management tools, these generally are not able to span today’s complex, multi-vendor estates and there is a clear conflict of interest for these vendors. An independent TEM partner will be able to analyse and simplify your whole telecoms environment and offer you unbiased advice about how to optimise costs.
Simplify operations: Getting a handle on telecoms costs is a potentially time-consuming and distracting endeavour that could soak up a lot of your finance, IT and procurement teams’ time. An expert in TEM will be able to put in place cutting edge practices and systems that vastly simplify your operations.
Proactive optimisation: A knowledgeable TEM partner will work with you on continuous monitoring and smarter optimisation of telecom expenses, ensuring you stay on top of changes in usage patterns, market rates, and technology advancements. This level of continuous optimisation is difficult to achieve without an expert partner to guide you.
Time and resource savings: By outsourcing TEM to a knowledgeable partner, you can save time and resources that would otherwise be spent on managing telecom expenses internally. This allows your internal teams to focus on core business activities while the partner handles the intricacies of telecom billing, vendor management, and optimisation.
Vendor and service provider management: Managing relationships with multiple telecom vendors can be challenging for enterprises. A TEM partner can help negotiate with service providers and suppliers, ensuring that you receive optimal service levels and support from your telecoms vendors.
Benchmarking and performance analysis: A TEM partner can help you benchmarking the costs and performance of your environment against industry standards and peer organisations. This analysis helps you identify areas for improvement, set realistic goals, and measure progress over time.
Scalability and flexibility: As your business grows and its telecom needs changes, an independent expense management partner offers scalability and flexibility to adapt to these changes. It can help you adjust services, negotiate new contracts, and implement changes to accommodate your enterprise’s needs.
Risk mitigation: A TEM partner can help you mitigate risks associated with billing errors, non-compliance with regulatory requirements, and security vulnerabilities in telecom systems. Its expertise in identifying and addressing potential risks protects you from financial losses and reputational damage.
Rolling out a cutting edge TEM solution can be a complex process. Partnering with the right provider can ensure that you put in place a platform that enables you to save money, improve employee experience, enhance technology performance and achieve higher levels of operational efficiency.
At 1Nebula, our knowledgeable team has a long track record in cutting edge IT modernisation and digital transformation programs, We can help your business simplify management of heterogenous technology environments and reduce costs. Get in touch to learn about our TEM and FinOps capabilities.