Nebula Group of Companies
Cookie Policy
Last Updated: February 2022

  1. Definitions 
    1. “Cookies” are small, often encrypted text files, located in browser directories. They improve website performance and allow websites to remember previous actions or settings. 
    2. “N48X” refers to all corporate identities and subsidiaries of OneNebula (Pty) Ltd, as well as their hosted products and services. 
  2. Introduction
    1. We use cookies to help us to analyse how you and our other customers use our sites so that we can make improvements, and for the generation of marketing leads for companies interested in our products. They can also help to ensure that the adverts you see online are more relevant to you. 
    2. This policy governs N48X's use of cookies for the following websites: 
      1. www.nebula.co.za
      2. www.1nebula.com
      3. oneview.nebula.co.za
      4. app.surgemarketplace.com 
    3. This policy works in conjunction with our Privacy Policy. By using and/or accessing this website you agree to have read and to be bound by these terms of use.  
    4. The purpose of this policy is to describe what cookies are, what we use them for, and how you can manage them during your visit to or use of our website. 
  3.  Consent and Liability
    1. The information, ideas, and opinions expressed on our sites are of a general nature and should not be regarded as financial or other advice. Prior to taking any action based on, or in relation to, information, ideas, and opinions expressed on this site you need to obtain professional advice appropriate to your planned action. 
    2. You use this website at your own risk.
    3. N48X makes no warranties or representations of any kind (express or implied) with regards to the website or its content. 
    4. You have the right to reject the use of cookies, and accept that this may impact your use and access of the website.
  4. Information we collect 
    1. We may place small text files called ‘cookies’ on your device when you visit our website. These files do not contain personal data, but they do contain a personal identifier allowing us to associate your personal data with a certain device. Many websites use cookies, and you can find out more about them at All About Cookies. 
    2. When you visit our sites, we can and do gather non-personally identifiable information such as your browser version, your operating system version, your IP address, cookie information, time stamps (time page accessed as well as time spent per web page), and clickstream information (for example, which pages you viewed and for how long), as well as geolocation.  This information is shared with third parties who process it on our behalf, many of which are in jurisdictions foreign to South Africa. 
  5. Why do we use cookies? 
    1. To be able to answer questions and inform you about new or changed services.
    2. To send promotional offers such as newsletters and catalogues.
    3. To inform winners of online contests.
    4. To analyse the information so we can send you relevant marketing offers and information.
    5. To understand who visits our websites so we can understand our audience.
    6. To establish visiting patterns so that we can improve our website functionality for you and others who visit our websites. 
    7. To send you surveys that give you the ability to influence supply and services.
    8. To test and improve the systems we use to provide services and measure the effectiveness of our site functionality and advertising. 
    9. To tailor our website to you by letting us remember your preferences, location or device type.
    10. To serve you with targeted advertising.
    11. To prevent the abuse or misuse of our services. 
  6.  The types of cookies we use 
    1. We use a variety of cookies on our website for various purposes. Some are placed by us, while some others may be placed by our third-party plug-ins, suppliers or advertisers. These cookies may be deleted from your device at different times, such as at the end of your browsing session (when you leave the website) or after a pre-set amount of time, or they may persist on your device until you delete them. 
    2. We use both session cookies and persistent cookies on our websites. Session cookies are temporary cookies we use to remember you during your visit to our website, and they expire when you close the web browser. Persistent cookies are used to remember your preferences within the website and remain on your desktop or mobile device even after you close your browser or restart your computer.
    3. We use the following types of cookies: 
      1. essential cookies – these are cookies that allow our website to perform its essential functions. Without these cookies, some parts of our websites would stop working. 
      2. site analytics cookies – these are cookies that monitor how our website is performing, and how you interact with it. We use them to know how best to improve our website or services. 
      3. functional cookies – these are cookies that remember who you are as a user of our website. We use them to remember any preferences you may have selected on our website, like saving your username and password or settings. 
  7. Changes to the Policy
    1. N48X reserves the right to modify the Policy at any time, and you are therefore required to review it frequently. 
    2. Changes and clarifications to the Policy will take effect immediately upon their posting on the affected website. 
    3. If N48X makes material changes to the Policy, it will publish a notification thereof on the applicable website, so that you are aware of what personal information of yours it processes and how it does so.
  8. Questions and contact information
    1. If you would like to access, correct, amend, or delete any information that N48X has about you, register a complaint, or simply want more information, please contact our Information Officer at: support@1nebula.com, or at:
      One Nebula (Pty) Ltd
      22 Park Lane, Century City
      Cape Town, Western Cape
      South Africa
      7441