Global Petrochem
Case Study
Overview:
The 1Nebula - Sasol case study showcases the successful implementation of OneView®,
a system that enhances, tracks and manages mobile voice and data expenses. This led to significant cost savings, operational efficiency, and improved user experience for the business.
What we set out to achieve:
01
A more integrated and easy to use system to fully control mobile voice and data usage and expenses.
02
Enable end-user self-service and
reduce ticket resolution times.
03
Update & align the Mobile Policy and drive effective enforcement.
04
Drive cost savings and reduce wastage as well as tracking of ROI and business case.
05
Provide accurate and real-time visibility to users and managers.
06
Streamline operations including asset management, user queries, invoicing and reconciliations, service provisioning and IMACDs.
Key benefits of Oneview®
according to Sasol:
Much improved end-user experience and reduction of tickets and escalations.
Great visibility for cost and usage with live dashboards as well as reports.
Significant reduction in cost, as well as audit and credit realisations of historical incorrect billing.
Expert guidance on and experience in mobile expense management and approach.
Achievement Highlights
Facilitated the migrations and upgrades of
11 000+ voice and data contracts
Improved relationships between service providers and Sasol personnel
(users, managers, etc.)
reduction in
overall direct cost
reduction in
voice line subscriptions
reduction in
mobile data costs